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Privacy Policy

1. Privacy at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. For detailed information on data protection, please refer to our privacy policy below.

Data collection on this website

Who is responsible for the data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the section "Information about the responsible party" of this privacy policy.

How do we collect your data?

Your data is collected when you provide it to us. This may be, for example, data you enter in a contact form.

Other data is collected automatically or after your consent when you visit the website by our IT systems. This is mainly technical data (e.g. internet browser, operating system or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data is also processed for contract offers, orders or other request inquiries.

What rights do you have regarding your data?

You have the right at any time to receive free information about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can withdraw this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this and other questions on the subject of data protection.

2. Hosting and Content Delivery Networks (CDN)

We host the content of our website with the following provider:

External hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the host(s). This may include IP addresses, contact requests, meta and communication data, contract data, contact data, names, website accesses and other data generated via a website.

The external hosting takes place for the purpose of contract fulfillment vis-à-vis our potential and existing customers (Art. 6 (1) lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 (1) lit. f GDPR). If a corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 (1) lit. a GDPR and § 25 (1) TDDDG. The consent can be withdrawn at any time.

Our host(s) will process your data only insofar as this is necessary for the fulfillment of their performance obligations and follow our instructions regarding this data.

We use the following host:

Mittwald CM Service GmbH & Co. KG
Königsberger Straße 4–6
32339 Espelkamp
Germany

Data processing

We have concluded a data processing agreement (DPA) for the use of the above service. This is a contract required by data protection law that ensures that the processor only processes the personal data of our website visitors according to our instructions and in compliance with the GDPR.

Bunny.net CDN

We use the Content Delivery Network Bunny.net. Provider is BunnyWay d.o.o., Dunajska cesta 165, 1000 Ljubljana, Slovenia (hereinafter "Bunny.net CDN").

Bunny.net CDN is a globally distributed Content Delivery Network. Technically, the information transfer between your browser and our website is routed through the Content Delivery Network. This allows us to increase the worldwide availability and performance of our website. The CDN records the IP address, which is, however, anonymized. The CDN also collects personal data if it is entered by the user (e.g. by submitting it via a contact form on the website).

The use of Bunny.net CDN is based on our legitimate interest in the error-free and secure provision of our web offering (Art. 6 (1) lit. f GDPR).

For more information about Bunny.net CDN, please visit: https://bunny.net/privacy/.

3. General information and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission on the Internet (e.g. when communicating by email) may have security gaps. Complete protection of data against access by third parties is not possible.

Information about the responsible party

The party responsible for data processing on this website is:

Sanden International (Europe) GmbH
Am Taubenbaum 35-37
61231 Bad Nauheim
Germany

Phone: 06032-80 30 0
E-Mail: sie-aftermarket@g-sanden.com

Storage duration

Unless a more specific storage period is mentioned within this privacy policy, your personal data will remain with us until the purpose of the data processing ceases to apply. If you make a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data.

Data protection officer

We have appointed a data protection officer.

Jhcon Datenschutzberatung
Dipl.-Ing. Jörg Hagen
Königstraße 50 a
30175 Hannover, Germany

Phone: +49 511 51543831
E-Mail: info@jhcon.de

Your rights

You have the right to receive information about your stored personal data, its origin and recipients and the purpose of data processing at any time and free of charge. You also have the right to request the correction or deletion of this data. Furthermore, you have the right to request the restriction of processing, as well as the right of data portability. Complaints can be filed with the competent supervisory authority.

SSL/TLS encryption

For security reasons and to protect the transmission of confidential content, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the browser's address line changes from "http://" to "https://" and by the lock symbol in your browser bar.

4. Data collection on this website

Cookies

Our website uses cookies. Cookies are small text files that are stored in your browser. They do not cause any damage to your end device. They are stored either temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser.

Cookies that are necessary to carry out the electronic communication process or to provide certain functions you wish to use are stored on the basis of Art. 6 (1) lit. f GDPR. If consent has been requested, processing is carried out exclusively on the basis of this consent (Art. 6 (1) lit. a GDPR and § 25 (1) TDDDG); consent can be withdrawn at any time.

Server log files

The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources. The collection of this data is based on Art. 6 (1) lit. f GDPR.

Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We do not pass on this data without your consent.

When you submit the form, we also process technical information about how you reached our website (in particular the referrer as well as campaign parameters such as "utm_source" or "utm_campaign" that may be contained in the link you used) in order to evaluate the effectiveness of our advertising measures. The legal basis is our legitimate interest in measuring and improving our marketing (Art. 6 (1) lit. f GDPR). This information is only stored together with an inquiry you actively submit; no tracking cookies are used for this purpose.

The processing of this data is based on Art. 6 (1) lit. b GDPR if your request relates to the fulfillment of a contract or is necessary for the performance of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6 (1) lit. f GDPR) or on your consent (Art. 6 (1) lit. a GDPR) if requested; consent can be withdrawn at any time.

The data submitted via the contact form is processed and stored on our behalf by Supabase. Provider is Supabase, Inc., 970 Toa Payoh North #07-04, Singapore 318992. The data is hosted within the European Union (data center region Frankfurt, Germany, "eu-central-1"). We have concluded a data processing agreement (DPA) with Supabase that ensures the data is processed exclusively according to our instructions and in compliance with the GDPR. To prevent misuse and spam, the form submission also processes your IP address and browser information on the basis of our legitimate interest in the security of our systems (Art. 6 (1) lit. f GDPR).

Inquiry by email, phone or fax

If you contact us by email, phone or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request.

5. Social Media

LinkedIn

This website uses elements from the LinkedIn network. Provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.

Each time a page on this website is called up that contains LinkedIn elements, a connection is established to LinkedIn servers. LinkedIn is informed that you have visited this website with your IP address. The use of this service is based on your consent in accordance with Art. 6 (1) lit. a GDPR and § 25 (1) TDDDG. Consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. The company is certified under the "EU-US Data Privacy Framework" (DPF). LinkedIn Privacy Policy.

6. Analytics and Advertising

Google Analytics 4

This website uses Google Analytics 4, a web analytics service. Provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").

Google Analytics enables us to analyze the usage behavior of our website visitors (e.g. pages viewed, time on site, approximate location, device and browser information) in order to measure the reach of our website and continuously improve it. IP anonymization is enabled, so your IP address is shortened by Google within member states of the EU/EEA before transmission.

The use of Google Analytics takes place exclusively on the basis of your consent in accordance with Art. 6 (1) lit. a GDPR and § 25 (1) TDDDG. The consent can be withdrawn at any time for the future via our cookie settings. Google Analytics is only loaded after your consent.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Google is certified under the "EU-US Data Privacy Framework" (DPF). You can prevent the collection of your data by Google Analytics via a browser add-on: https://tools.google.com/dlpage/gaoptout.

We have concluded a data processing agreement (DPA) with Google for the use of Google Analytics.

LinkedIn Insight Tag

This website uses the LinkedIn Insight Tag. Provider of this service is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.

With the help of the LinkedIn Insight Tag, we receive information about the visitors of our website. If a website visitor is registered with LinkedIn, we can analyze, among other things, the professional key data (e.g. career level, company size, country, location, industry and job title) of our website visitors and thus better align our site with the respective target groups. Furthermore, we can use the LinkedIn Insight Tag to measure whether visitors to our website take an action (conversion measurement). The conversion measurement can also be cross-device (e.g. from PC to tablet). The LinkedIn Insight Tag also offers a retargeting function.

Legal basis: As far as consent has been obtained, the use of the above service is based exclusively on Art. 6 (1) lit. a GDPR and § 25 TDDDG. The consent can be withdrawn at any time. As far as no consent has been obtained, the use of this service is based on Art. 6 (1) lit. f GDPR.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. The company is certified under the "EU-US Data Privacy Framework" (DPF).

You can object to the analysis of usage behavior and targeted advertising by LinkedIn at the following link: LinkedIn Opt-Out.

7. Plugins and Tools

Google Fonts (local hosting)

This site uses so-called Google Fonts provided by Google for the uniform display of fonts. The Google Fonts are installed locally. There is no connection to Google servers.

More information about Google Fonts can be found at https://developers.google.com/fonts/faq.

8. Customer and Contract Data

Processing of customer and contract data

We collect, process and use personal customer and contract data for the establishment, content design and modification of our contractual relationships. We collect, process and use personal data about the use of this website (usage data) only to the extent necessary to enable the user to use the service or for billing purposes. The legal basis for this is Art. 6 (1) lit. b GDPR.

The customer data collected will be deleted after completion of the order or termination of the business relationship and expiry of any existing statutory retention periods.